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Frequently Asked Questions

Below you will find some useful answers to frequent questions.

Web Design FAQ's
What does a website cost?
While this question is probably the number one question anyone is asked, it's also the most difficult one to answer. Each clients requirements are different, so it will be difficult to state a price.
What are the maintenance costs on a website?
Once a site is completed there are no maintenance costs associated with the site. There are however, web hosting expenses. Web hosting expenses give you an internet presence 24/7. It also allows you to accept e-mails from prospects and clients. We can offer web hosting to you, we can also offer monthly checks on your site for you.
What is Web Hosting?
Web hosting is your presence on the Internet. It is where your unique domain name is located and where you store your web files, allowing access to your site 24/7.
Do you transfer files to my Web site or do I ?
Files can be transferred to your web site by our staff or by yourself, using an FTP (File Transfer Protocol) client.
Is there a charge to change or update my site?
There is no charge if you require minor adjustments or can self-edit your web site. In the event you want our support staff to make the changes for you there are costs associated. Our support staff will be glad to assist you with any changes. They can be reached by fax and by email.
Do you offer financing or take credit cards?

We do not, at present, take credit cards. Our payment process is through a third party, such as PayPal, NoChex or via Direct Bank Transfer. Payment is in pound sterling and we might ask for a deposit before we start your website.

We do not take finance.

What information do you need from me?
All text and graphics provided for your web site should be submitted to us in electronic format. It is preferable that this information be sent to us via electronic mail to us, however, information can be put on a PC diskette (in zip/rar format) or CD and mailed to us.
All text should be submitted in word processing format, preferably Microsoft Word, however, other word processing or text formats will work fine. If you do not have the information in electronic format, we will type the information for you - which is included in our price.
All graphics should be submitted in recognized PC format (GIF, JPG, BMP, TIF, etc.). If you do not have them in this format, we will gladly scan them in for you and made web ready.
Do you do search engine submitting services?
No. Simply because it does not work. The best way for search engines to recognise your site, is to obtain reliant quality links on other web sites.
What is the average completion time for a website?
Depending on our work load nd requirements, basic sites can take as little as 7 to 10 working days to complete - on the other hand, advanced sites can take 2 to 6 weeks.
What types of web sites can you design?
We have designed all types of sites, ranging from simple brochure-type web sites to database driven sites.
What tips can you give me for designing a web site?
Laws Web Design follows 5 Basic Rules, sites should be:

o easy to read;
o easy to navigate;
o easy to find;
o consistent in layout and design, and
o quick to download.

What other design services can you provide to supplement our web site design?
We offer a full range of graphic design services including:

o logo design
o banner design
o search engine marketing for web sites